Refund & Return Policy
Thank you for purchasing our digital products. We strive to provide high-quality digital content and are confident you’ll be satisfied with your purchase. However, we understand that sometimes a refund or return may be necessary.
1. Eligibility for Refunds/Returns
Timeframe: Refunds or returns are accepted within 14 days of the purchase date.
Eligibility: Refunds are generally provided for the following reasons:
– Defective Product: If the digital product is faulty, corrupted, or does not function as described in the product listing.
– Incorrect Product: If you received a product different from the one you purchased.
Proof of Purchase: A valid receipt or order confirmation is required for all refund or return requests.
2. Exclusions
Change of Mind: We do not offer refunds for digital products due to a change of mind or if you no longer need the product.
Download Issues: We are not responsible for download issues caused by your internet connection or software compatibility problems. Please ensure you meet the minimum system requirements before purchasing.
Misuse or Unauthorized Use: Refunds will not be granted for misuse or unauthorized distribution of the digital product.
Sale Items: All sales of discounted or promotional items are final and non-refundable.
3. Refund Process
To request a refund, please contact our customer support team at support@talenthoot.com with your order details and a description of the issue.
We will review your request and notify you of the approval or rejection of your refund within 3 business days.
If approved, the refund will be processed via the original payment method within 5-7 business days.
4. Contact Us
If you have any questions or concerns about our Refund & Return Policy, please don’t hesitate to contact us at support@talenthoot.com